Provided co-host level support for short-term rental operations, including guest communication, responding to inquiries, maintaining listing details, and managing booking calendars. Coordinated scheduling and communication with housekeepers and maintenance providers to help ensure smooth day-to-day operations and positive guest experiences.

Provided virtual assistant and operational support including responding to inbound inquiries, client scheduling, and administrative coordination. Assisted with project-based systems development, including software suite selection and implementation of workflow upgrades to improve efficiency and organization. Supported ongoing business operations through payroll processing and updates to internal operations documents.

Provided creative support through the design of print marketing and promotional materials to help elevate brand presence and support client outreach efforts.

Provided business support during a period of transition by proofreading website updates, recommending social media promotional strategies, and sourcing cost-effective options for physical shop upgrades and improvements.

Provided administrative, operational, and strategic support to mission-driven organizations, including systems development, communications, workflow improvement, volunteer coordination, and organizational planning. Assisted with day-to-day operations, technology implementation, process documentation, and community engagement efforts to help support sustainable growth and improved organizational efficiency.